Terms of Service

Vertigo (the “Service”) is operated by Verino Service LC, a New Mexico limited liability company, 500 4th St NW Ste 102, Albuquerque, NM 87102, USA (“we”, “us”). By creating an account or using the Service, you agree to these Terms of Service (“Terms”).

Vertigo provides business customers with recruitment tooling: applicant tracking, AI-assisted résumé analysis and scoring, video interviews with live translated subtitles, and automatically generated interview reports. The Service is intended for professional use by companies and their authorized team members, not for consumers.

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your organization's account, including team members you invite. You must have the authority to bind the company on whose behalf you use the Service.

The Service is offered under a free plan with limited usage quotas and paid subscription plans billed per user per month. Payments are processed by our payment provider, Whop. Prices are displayed on our website; we may change them with prior notice, effective at your next billing period. Subscriptions can be cancelled at any time and remain active until the end of the paid period. Except where required by law, fees are non-refundable.

AI features (résumé analysis, question generation, interview reports) produce assistive output only. Compatibility scores are computed by deterministic rules from criteria that you define. You remain solely responsible for all recruitment decisions, for reviewing AI output before relying on it, and for complying with employment and anti-discrimination laws applicable to you, including, where applicable, the EU AI Act obligations that apply to you as the entity making hiring decisions.

As between the parties, you own the data you and your candidates submit to the Service. For personal data of candidates, you act as the data controller and we act as your processor, as described in our privacy policy. You are responsible for having a lawful basis for processing candidate data and for obtaining any required consents (interview recording consent is collected in-product before each interview).

You agree not to: misuse the Service or attempt to access it by any means other than the interfaces we provide; upload unlawful content or content that infringes third-party rights; use the Service to discriminate unlawfully against candidates; resell the Service without our written consent; or disrupt the integrity or performance of the Service.

We retain all rights in the Service, its software and its branding. We claim no ownership over your data. You grant us the limited rights needed to operate the Service (hosting, processing, transmitting your data to the subprocessors listed in the privacy policy).

The Service is provided “as is” and “as available”. We work to keep it reliable but do not warrant uninterrupted or error-free operation, nor the accuracy of AI-generated content or automated translations. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or loss of profits, revenue or data. Our total aggregate liability under these Terms is limited to the amounts you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.

You may stop using the Service and delete your organization at any time. We may suspend or terminate access in case of material breach of these Terms, with notice where practicable. Upon termination, we delete or return your data as described in the privacy policy.

We may update these Terms from time to time. Material changes will be notified in the application or by email at least 15 days before they take effect. Continued use of the Service after that date constitutes acceptance.

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law rules, and subject to any mandatory consumer or data-protection provisions that apply to you locally. Contact: gianisantorowork@gmail.com.